It was delivered by Canada Post. The shipping label says the shipping date was Tuesday, August 4 from Calgary. In other words it took just the same amount of time for Telus to transfer information from one department to other as the postal service to move a parcel from one city to another.
Setup was easy except for the default password which was taken care of with a call to tech support. The surprise was Telus' tech support not only wanted to use the less secure WEP but also 64-byte not even 128-byte. The reason he gave was people have problem keying a set of large numbers twice. Telus certainly needs to rethink this one. Or are we Canucks so honest?